We value your trust. To honor that trust, SSC Aspirant adheres to ethical standards in gathering, using, and safeguarding any information you provide. Class 21A Technologies (operating under the brand name SSC Aspirant), is a leading ed-tech company, incorporated in India, for imparting learning. This privacy policy governs your use of the application ‘SSC Aspirant: NCERT, IIT JEE, NEET’ (‘Application’), www.SSC Aspirant.com (‘Website’), and the other associated applications, products, websites, and services managed by the Company. Please read this privacy policy (‘Policy’) carefully before using the Application, Website, services, and products. Your use of the Website, Application, or services in connection with the Application, Website, or products (‘Services’), or registrations with us through any modes or usage of any products including through SD cards, tablets, or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Your consent
We believe that every user of our Application/Services/products/Website must be in a position to provide informed consent before providing any Information required for the use of the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your information as outlined in this Policy now and as amended by us. Processing your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which will take place in India. If you reside outside India your information will be transferred, processed, and stored following the applicable data protection laws of India.
Consent withdrawal options
When you provide us with personal information to complete a transaction, verify your credit card, or place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at unsub@SSC Aspirant.com
User-Provided Information
The Application/Website/Services/products obtains the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide
(a) Your language preference, phone number, your ward’s educational interests, and other optional information such as your location and email address.
(b) Transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
(c) Information you provide us when you contact us for help;
(d) Information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions, and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website Services, or products, so long as the login/access credentials match with yours. To make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, you must log in using your credentials. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have the option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.
Automatically Collected Information
In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose.
Payment-related information
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our app/website and its service providers. For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com
Use of your Personal Information
We use the collected Information to analyze trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/Services and products, and to gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added applications, products, information, and services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade, or share your information with any third party (except subsidiaries/affiliates of the company for related offerings) unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however, this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. SSC Aspirant will occasionally send email notices, messages or contact you to communicate about our Services, products, and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose Information:
As required by law, such as to comply with a subpoena, or similar legal process;
To enforce applicable ToU, including investigation of potential violations thereof;
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
To protect against imminent harm to the rights, property or safety of the Application/Website/ Think and Learn Private Limited or its users or the public as required or permitted by law;
With third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioural analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.
Access to your Personal Information
We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products.
Cookies
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and be aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
Links
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.
Alerts
We may alert you by email or phone (through sms/call) to inform you about new service offerings of the Company and its subsidiaries/affiliates or other information which we feel might be useful for you, through the company or its subsidiaries/affiliates.
Public Forums
You would be required to log in with your Gmail ID before accessing Public forums for verifying that you’re the age of majority. Your username would be automatically generated initially, which you can edit later under the profile section of the app. Once you edit this username, you would be giving us permission to associate it with your online activity on all of our public forums, and will be publicly visible. When you use certain features on our app/website like the discussion forums and you post or share your personal information such as comments, messages, files, and photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
Security
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
Log information
When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
User communications
When you send an email or other communication to us, we may retain those communications to process your inquiries, respond to your requests, and improve our Services
App/Website usage guidelines
All the content users post on the app should be
Guideline 1:
No Vulgarity: We restrict the display of nudity or sexual activity. Additionally, we default to removing sexual imagery to prevent the sharing of non-consensual or underage content. Restrictions on the display of sexual activity also apply to digitally created content. We also restrict sexually explicit language that may lead to solicitation because users within our student community are sensitive to this type of content and it may impede the ability for them to connect with their friends and the broader community.
Guideline 2:
No Violence: We remove content that glorifies violence or celebrates the suffering or humiliation of others because it may create an environment that discourages participation. We allow graphic content (with some limitations) to help people raise awareness about issues. We know that people value the ability to discuss important issues like human rights abuses or acts of terrorism. We also know that people have different sensitivities concerning graphic and violent content.
Guideline 3:
No Bullying: Bullying and harassment happen in many places and come in many different forms, from making threats to releasing personally identifiable information, to sending threatening messages, and making unwanted malicious contact, and abusive comments. We do not tolerate this kind of behavior because it prevents people from feeling safe and respected on SSC Aspirant. We remove content that’s meant to degrade or shame people. We recognize that bullying and harassment can have more of an emotional impact on students, which is why our policies provide heightened protection for our users. _ We require self-reporting because it helps us understand that the person targeted feels bullied or harassed. We encourage people to report such behavior and content.,
Guideline 4:
No Hate Speech: We do not allow hate speech on SSC Aspirant because it creates an environment of intimidation and exclusion and in some cases may promote real-world violence. We define hate speech as a direct attack on people based on what we call protected characteristics — race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity, and serious disease or disability. We define attack as violent or dehumanizing speech, statements of inferiority, or calls for exclusion or segregation and take action on the same.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our app/website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
